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Refund and Cancellation Policy

Last updated 1 September 2026. Applies to the BlueKiwi Cloud subscription ($29/month).

14-day money-back guarantee

Ask within 14 days of your first payment and we refund it in full, no questions asked. It does not matter how much you used the workspace.

Email [email protected] from the address you signed up with. Refunds go back to the original payment method within 5–10 business days.

Cancelling your subscription

You can cancel yourself from the dashboard at any time. When you do, your workspace keeps running until the period you have already paid for ends, and you are not charged again.

For example: pay on 10 September, cancel on 20 September, and you keep working until 9 October. Nothing is charged on 10 October. The unused part of the month is not refunded separately — you still have it.

Once the period ends the workspace stops serving and your data is kept for 30 days before deletion. Resubscribe within that window and you pick up exactly where you left off. Contact us inside the window if you need an export.

If we end the service

If we shut down or move your workspace — discontinuing the service, migrating infrastructure — we refund the unused days pro rata and give you at least 30 days' notice.

Accounts terminated for breaking the terms of service — attacking other systems, sending spam, using stolen payment credentials, breaking the law — may be ended without notice and are not refunded.

Your statutory rights

Nothing here limits the consumer rights you have by law. Where the law of your country gives you a stronger right of withdrawal or refund than this policy, that law applies.

Payments and contact

Payments are handled by Creem (Armitage Labs OÜ) as Merchant of Record, so your statement will show Creem. Tax is charged according to your country of residence.

Questions: [email protected]